Privacy policy

 

Last updated: August 26, 2025

Welcome to LJUSTRE. Your trust is the foundation of our brand, and that includes trusting us with your personal information. This Privacy Policy explains in clear terms how we collect, use, and protect your data when you engage with our world—whether you are browsing our site, making a purchase, or joining our community. Our online store is powered by Shopify, which provides the e-commerce platform that allows us to bring The Art of Light to you. This policy outlines our commitment to your privacy in partnership with them. By using our services, you agree to the practices described here.

The Information We Collect

To provide you with a seamless and luxurious experience, we collect information that helps us serve you better. We refer to this as "Personal Information."

  • Contact & Shipping Details: Your name, email, phone number, and the addresses we need to deliver your LJUSTRE ritual to your door.
  • Payment Information: We use secure, encrypted third-party payment processors (like Shopify Payments and PayPal). We never see or store your full credit card details.
  • Account Information: Your username and preferences, if you choose to create an account with us.
  • Order Information: Details about the products you purchase, view, or add to your cart, helping us understand your interests.
  • Communications: Any correspondence you share with us, such as inquiries to our support team.
  • Technical Information: Standard technical data like your IP address and browser type, which helps us ensure our website works perfectly on your device.

How We Use Your Information

Your information has one primary purpose: to make your experience with LJUSTRE exceptional. Here’s how we use it:

  • To Fulfill Your Order: This is our core purpose. We use your details to process payments, arrange shipping, and manage returns, ensuring your LJUSTRE device arrives safely and swiftly.
  • To Enhance Your Experience: We use data to personalize your journey, for example, by showing you content or products we believe you will love.
  • To Communicate With You: To send order confirmations, shipping updates, and to respond to your questions with the care and attention you deserve.
  • For Marketing (Only with Your Consent): If you opt-in to our newsletter, we will send you inspiring content, founder insights, and exclusive access to new products. You can unsubscribe at any time with a single click.
  • For Security & Fraud Prevention: To protect you, our brand, and our payment partners from fraudulent activity.

How We Share Your Information (Our Trusted Partners)

We do not, and will not, sell your personal information. We only share it with trusted partners who are essential to providing our service to you. These include:

  • Shopify: Our e-commerce platform, which powers our store.
  • Payment Processors: To securely handle your payments.
  • Shipping & Fulfillment Partners: To deliver your order.
  • Marketing Platforms (like Klaviyo): If you consent to receive emails from us.

Each of these partners is bound by strict data protection agreements. For more details on how Shopify handles your data, you can review the Shopify Consumer Privacy Policy.

Your Rights & Control

You are in full control of your personal information. Depending on your location (especially if you are in the EEA or UK), you have the right to:

  • Access the information we hold about you.

  • Correct any inaccuracies in your information.

  • Request the deletion of your data.

  • Withdraw your consent for marketing at any time.

To exercise any of these rights, please contact us at hej@ljustre.se. We will respond to your request promptly and respectfully.

Security

While no system is impenetrable, we and our partners at Shopify use industry-standard security measures to protect your information.

Children's Data

Our services are not intended for children, and we do not knowingly collect personal information from individuals under the age of 16.

International Transfers

Your personal information may be transferred, stored, and processed in countries outside of your own, including the United States. We ensure that any such transfers are protected by recognized legal mechanisms like the Standard Contractual Clauses.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with the new "Last updated" date.

Contact Us

For any questions regarding your privacy, to exercise your rights, or simply to connect, please email us at hej@ljustre.se. For the purpose of applicable data protection laws, LJUSTRE is the data controller of your personal information.

 

Data Controller Information

The controller of your personal data, in accordance with the provisions on the protection of personal data (GDPR), is:

Kacper Borzymiński
Registered Address: Zygmunta Noskowskiego 2/44, 02-746 Warsaw, Poland
VAT Identification Number (VAT EU): PL5214059370
Trade Number (REGON): 527927720

In matters related to your personal data, you can contact us at the following email address: hej@ljustre.se.