Support for Your LJUSTRE Ritual


Whether you have a question about your ritual, your order, or the science behind our technology, we're here to provide clear and thoughtful support. Before reaching out, you may find an instant answer in our frequently asked questions below.

Frequently Asked Questions

Once your order has shipped, you will receive a shipping confirmation email which includes your tracking number. Simply click the "Track My Order" button in the email to see the status of your delivery. Please allow 24 hours for the tracking information to update.

We offer complimentary standard shipping on all orders within Sweden (4-5 business days). For international orders, shipping times and costs will be calculated at checkout. All orders are dispatched from our warehouse in Stockholm within one business day.

We want you to be completely confident in your investment. That's why we offer a 30-day risk-free trial.

If you're not satisfied with your results after 30 days of consistent use, you can return your device for a full refund. You can read the full details on our Shipping and Returns page.

We've created a comprehensive guide to help you begin your ritual with confidence. You can find detailed instructions, tips, and protocols in the "Getting Started: Your LJUSTRE Ritual" section on our Learn page.

Get in Touch

If you can't find the answer to your question in our FAQ, our team is here to help.

We aim to respond to all inquiries within 24 business hours.